We love to hear from you. We love your feedback. We love our users. Sheer complaining ain't music to our ears, so if you've got a problem, try to suggest a solution as well. Be sure to check our help section, where you're likely to find the solution to some of your problems....
Top 5 Problems
If you're not into the email thing, but prefer to write to us via an old-fashioned letter, telegram,
or carrier pigeon, you can reach us at:
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Oswego, IL 60543
(1) Try refreshing your "My Account" page and see if that makes a difference. (2) PayPal might be a little slow sending us your payment info (usually it is immediate). Wait an hour or so. (3) Send us an email. But try 1 and 2 first!
(1) Make sure your membership allows it. (2) Your pictures must be on your computer (downloaded from your digital camera, most likely). (3) On the "Post an Item" and the "Edit Item" pages, you will see fields where you can click "Browse" to locate the picture you want to add. Once you select the picture(s), make sure you click "Add".
If you're one of the 0.0003% of users having a bad experience, shame on you for not being more careful! ;-) All transactions are between the buyer and the seller, and so is any fixing of bad experiences. And law enforcement if necessary. Please don't complain on the site about bad sellers or buyers. And be more careful next time. Test the item before you buy!
Good question. Since it's done by the community, we can't tap their brains directly to find out. But you might try looking at the FAQ on flagging and see if any of the reasons might apply to you.
Items post immediately to your "My Items" and to the front page, but take a few minutes to appear in the categories and the search.